Privacy Policy
How we collect, use, share, and protect your information at IBK9Training.co.uk.
Last Updated: 14 August 2025
1. Who We Are
IBK9Training.co.uk (“we”, “our”, “us”) operates an online directory to help dog owners find dog trainers in the United Kingdom. We do not directly provide dog training services. We act as the data controller for personal data collected via this website.
2. What Data We Collect
- Contact Data: name, email address, and message content submitted via our contact form or email.
- Technical/Usage Data: IP address, device, browser, pages visited, and timestamps.
- Cookies & Identifiers: set by us and our partners (e.g., Google) for analytics and advertising.
3. How We Use Your Data
- Responding to enquiries from dog owners and trainers.
- Improving site performance and user experience.
- Displaying advertisements and measuring their effectiveness.
4. Legal Bases (UK GDPR)
- Consent: for personalised advertising and certain analytics cookies.
- Legitimate Interests: to operate, secure, and analyse our website; to serve non-personalised ads.
- Contract/Pre-contractual: when you ask us to contact or connect you with a trainer.
- Legal Obligation: where we must retain information to comply with law.
5. Advertising (Google AdSense) & Third-Party Vendors
We use Google AdSense and may use other ad partners. These vendors use cookies and/or device identifiers to deliver ads, limit ad frequency, and measure performance. For EEA/UK users, personalised ads are served only with your consent.
- You can manage ad settings at Google Ads Settings and opt-out choices at AboutAds.info.
- Learn how Google uses data: Google Advertising Policies.
- Non-personalised ads may still use cookies for frequency capping, aggregated reporting, and fraud prevention.
6. Analytics
We use Google Analytics to understand traffic and usage patterns. Data is processed in aggregated form where possible. You may opt-out with the Google Analytics Opt-out.
7. Sharing Your Data
- Service Providers: hosting, security, analytics, and advertising partners.
- Trainers: if you request or consent, we may forward your enquiry to relevant trainers.
- Legal/Compliance: to comply with law or protect our rights and users.
8. Retention
- Contact form submissions: up to 12 months from last interaction, unless required longer.
- Analytics/advertising identifiers: per the provider’s retention schedule.
9. Your Rights
Under UK GDPR you can request access, rectification, erasure, restriction, portability, and object to certain processing. You may also withdraw consent at any time (this will not affect prior lawful processing). You can lodge a complaint with the ICO.
10. Cookies & Consent
Our site uses essential, analytics, and advertising cookies. For EEA/UK visitors, a consent banner will allow you to accept, reject, or customise cookie settings. You can also control cookies in your browser settings. See our Cookie Policy for details (names, purposes, lifetimes).
11. International Transfers
Where data is processed outside the UK/EEA, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information.
12. Security
We use reasonable technical and organisational measures (e.g., TLS/SSL, access controls) to safeguard personal data. No system is 100% secure.
13. Children’s Privacy
Our website is not directed to children under 13. If you believe a child provided personal data, please contact us for deletion.
14. Changes
We may update this Privacy Policy. The latest version will be posted on this page with the “Last Updated” date.
15. Contact
Email: info@ibk9training.co.uk
Website: https://ibk9training.co.uk